Okay Guys and Girls. I have not written a journal in over 7 months. Truth is, I hate typing with a passion. I would much rather be creating artwork than doing "office work"! Guess that is why I gave up Secretarying for Parts and Warehouse many years ago.
So, for anyone who follows me and reads my comments you know that I have been having some big issues with my computer. I bought into the Reimage On Line PC repair and not only did they not fix what was broken, they broke some things that were not. Could not get anywhere with their support so pulled that crap off my machine and undid what they did. Ordered a Win7 SP1 DVD from Microsoft's parts department and did a repair install on the 15th. I then had three problems, one I could not open Outlook Office 2010 (all other Office programs worked fine). Managed to get creative and fixed that a couple of days later. The other two problems had me stumped and believe me I have spent many hours the last four weeks researching and reading forums. The biggest deal was that the Task Scheduler was not working so none of the default tasks or services would work. This was one of the problems that were evident before I did the repair and it was not fixed. I emailed Microsoft and asked for some help with that and a "Tech" support person called on Monday. He has spent all week, every day, through remote control, jacking up my machine worse. He had no clue what he was doing, at first not even knowing what the Task Scheduler was! He proceeded to delete registry keys without backing up or creating restore points. I was smart enough to create my own each night after I undid all of his damage. The straw that broke the camel's back was yesterday when he asked me what kind of tasks I was trying to set up, after I had repeatedly told him, the default tasks that Microsoft sets to run on a new install, then he asked where the tasks were, I said 'in the system 32 tasks folder" and he proceeded to tell me that there were many files in the system 32 folder. At that point I told him that he clearly did not know what he was doing and to get off of my machine NOW! I even had to direct him to a KB article about the tasks and what the defaults are. Apparently Microsoft has farmed out all of their help to India or Timbuktu for all I know. Everyone I have spoken with other than the parts department has had such a thick accent that I can barely understand them. I called to complain and was put through to a Manager who proceeded to tell me that Praveeen was one of his best support techs. I said if that is the best Microsoft had to offer we are all in trouble. I then proceeded to ask him a few questions about the inner working of Win 7 and he, too, had no clue what I was talking about.
So, it was back to the drawing board and last night I hit on one possible solution that I had not seen on any other forum. I changed the registry per the forum comment and after some more investigating to find the hidden missing tasks, about 4 PM today I got it fixed! I still have a nagging problem with Windows Update but it is working so that will be for another time.
So, this is a big deal for me because I am a perfectionist and if things aren't working right, I cannot leave it alone. I have eaten, slept and drank trying to fix this damn machine since the middle of July. I have alienated family, friends and acquaintance's, neglected my home and husband, my artwork, my everything but cannot help being the way I am.
At any rate, the critical issues are done and I can install software, drivers and devices once again. I still have not delved into reinstalling my printer properly but feel I can take a break and do something fun for a bit!
Needless to say, I have thousands of messages in my message center so this is a great big THANKS to everyone who has faved or commented in my absence and I will try to be a bit more attentive in the near future. Another thanks for whomever takes the time to endure my ramblings.
On a lighter note, we have a new litter of "Porch kitties" and they are sooooo cute. Three Siamese and a solid black one. I will try to get some photos and post them soon.
